The Crawl Foods, LLC Privacy Policy

Do I really have to read this whole thing?

We certainly recommend that you do. But we realize that people are busy. So here's the tl;dr.

We don't collect any identifiable information about you, except when you explicitly give it to us. If you give us your information, we are going to use it to market to you.

We don't have any cookies or third-party analytics that tracks you. We use Fathom (usefathom.com), a privacy-focused analytics platform that provides us with aggregate data, without collecting your information.

We do not use Facebook's Pixel or Google's gtag.

Crawl Foods, LLC's Privacy Policy describes how we may collect and use personal data and the rights granted to merchants, affiliates and customers regarding their respective data.

Last Updated: 4/9/2022

This privacy policy will notify you of the following:

  1. What personally identifiable information is collected from you through the website, how it is used, and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to answer a question, ship an order, etc.

Unless you ask us not to, we may contact you via email in the future to tell you about new services, changes to this privacy policy, or any other communications we deem appropriate, whether informational or marketing related.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

   •See what data we have about you, if any.

   •Change/correct any data we have about you.

   •Have us delete any data we have about you.

   •Express any concern you have about our use of your data.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is handled by a third party payment provider (stripe.com). All information is sent in a safe, encrypted manner. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing, customer service, or marketing) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Updates

Our Privacy Policy may change from time to time and all updates will be posted on this page.

Orders

We request information from you on our order form. To purchase from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you. We may also use address data for marketing purposes, unless you request that we not.

Links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Contact

If, for whatever reason, you need to get in contact with us regarding this policy (or anything else for that matter!) feel free to email us at chirp@trycrawl.com.

About Crawl

At our heart, Crawl is a food company. We provide adventurers and explorers with high-quality granola bars made from real cricket protein. We also curate high-quality, research-driven content in our blog posts. Our mission is to help our family to create a deeper, more genuine connection with the world.

We stand for sustainability, community, and quality.